Dynamics 365 Business Central

End to end ERP solution for managing finances, operations, sales and customer service.

Dynamics 365 Business Central is an all-in-one business management solution that's easy to use and adapt, helping you connect your business and make smarter decisions.

Dynamics 365 Business Central, formerly known as "Tenerife", is the Cloud/SaaS version of Dynamics NAV and shares its functionality. Dynamics NAV 2018 continues to be the name of the on-premise version of the Microsoft ERP.

Dynamics 365 Business Central: aree funzionali

Introduction to Dynamics 365 Business Central

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Microsoft Dynamics 365 Business Central Roadmap
Microsoft Dynamics 365 Business Central Roadmap

An end-to-end view of business

Manage financial data

Accelerate financial close and report with accuracy, while ensuring compliance.

  • Decision support
    Connect data across accounting, sales, purchasing, inventory and customer interactions to get an end-to-end view of your business. Chart financial performance in real time with built-in Power BI reports.
  • Financial close and reporting
    Streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance.
  • Forecast accuracy
    Refine financial forecasts by modeling and analyzing data across multiple dimensions. Customize reports using Microsoft Excel integration.
Dynamics 365 Business Central: Gestire i dati finanziari
Dynamics 365 Business Central: Automatizzare la supply chain

Automate supply chain

Increase visibility across your supply chain and gain greater control over your purchasing process.

  • Inventory levels
    Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated inventory levels.
  • Avoid lost sales and reduce shortages
    Maintain the right amount of inventory by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.
  • Profitability
    Get recommendations on when to pay vendors to use discounts or avoid overdue penalties. Prevent unnecessary purchases through approval workflows.

Sell smarter and improve customer service

Maximize revenue opportunities and better serve customers with built-in recommendations.

  • Value at every touch point
    Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best up-sell, cross-sell and renewal opportunities.
  • Sales productivity
    Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook.
  • Exceptional service
    Gain a comprehensive overview of your service tasks, workloads and employee skills to assign resources and accelerate case resolution.
Dynamics 365 Business Central: Vendite intelligenti e servizio clienti migliorato
Dynamics 365 Business Central: Rispettare tempi e budget dei progetti

Projects on time and under budget

Manage budgets and monitor progress of your projects with real-time data.

  • Stay on budget
    Create, manage and track projects using timesheets along with job costing and reporting capabilities. Develop, modify and control budgets to ensure project profitability.
  • Plan with precision
    Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.
  • Analyze project performance
    Make effective decisions with real-time insight on project status, profitability and resource-usage metrics.

Optimize operations

Streamline your manufacturing and warehousing operations to deliver products on time and reduce costs.

  • Manage forecasting to fulfillment
    Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.
  • Run warehousing efficiently
    Get a holistic view of inventory for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.
  • Optimal output levels
    Calculate and optimize manufacturing capacity and resources to improve production schedules and meet customer demands.
Dynamics 365 Business Central: Ottimizzare le operazioni

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