When the company came under new ownership in 2003, it became fundamental to standardize the processes and establish better communication among the different parts of the group. The team from EOS Solutions worked closely with the new management to reconfigure the organizational structure. Microsoft Dynamics AX was at the heart of this process to streamline the company’s business dynamics, and centralize the management and control of the entire organization, focusing on the highest level of integration in order to enhance productivity and profitability. The need to optimize the management of large orders, rarely suitable for standardized procedures, was addressed by implementing Microsoft Office Project Server, an effective tool for streamlining the management of people and activities, guaranteeing verification of orders that have been placed and constant monitoring of their status.
The solution yielded tangible benefits, which were quantified several years later: ROI rose by 35%, average sector value by 5%, and production value by 35% (figures for the two-year period of 2003–05). The owner has also acquired full awareness and control of the group’s business dynamics in their various planning, productive and financial aspects.
By introducing a single process management model, Microsoft Dynamics AX has integrated different business departments. Consequently, administration, production, and planning now work synergistically and people are aware that they are part of a single environment.