In 2008, with the support of EOS Solutions, the company undertook a project to implement Microsoft Dynamics AX, mainly focusing on two needs: creating an organizational architecture based on a group logic, making use of intercompany functionalities; improving business efficiency in terms of logistics, transport, and delivery through an integrated logic that guarantees shorter time frames and flexible logistics. The project was aimed at reducing order-clearing times, and optimize warehouse withdrawals (by sharing data about product availability and location) and transport (making it possible to deliver more than one order with the same effort).
Special attention was paid to the sales process, with the development of a management system for the agents’ activity, making it possible to create incentive-based systems with rewards and automatically calculate commissions. In the financial field, procedures were implemented for the specialized management of credit limits and debt recovery.
The implementation of MS Dynamics AX, with the constant support of EOS Solutions, has solved the most critical issues related to delivery processes, accelerating our timing and optimizing delivery costs.